search
advanced search
Borsheim's Fine Jewelry, Gifts, Watches and Diamond Engagement Rings gift card
customer services
my account
view cart



customer services  |  borsheim's story
As unique as the items we carry, there’s only one Borsheim’s. And that’s just as it should be. It enables us to remain focused on serving the diverse range of customers – as if each was our only customer. It’s a philosophy of service that began in 1870, when Louis Borsheim opened a jewelry store in downtown Omaha, Nebraska. In 1948, Louis Friedman bought the business. Under his son Ike, Borsheim's grew to be one of the nation’s largest, single-unit fine jewelry and gift retailers.
As the store gained international prominence, with loyal customers in all 50 states and six continents, it captured the attention of Warren Buffett, who made it part of the world-renowned holding company, Berkshire Hathaway, Inc., in 1989. Growth continues under the leadership of Susan M. Jacques, who became Borsheim’s President and CEO in 1994. Susan manages the business with the same philosophy that began years ago.
 
 
Today, Borsheim’s customers enjoy a level of convenience that couldn’t possibly have been imagined even 10 years ago. Whether shopping here online, through our catalog or in the comfort of our single store location in Omaha, you’ll find that there’s simply nothing like Borsheim’s.